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10ġ1 Troubleshooting the Aventail VPN Connection connection interrupted. Check to see if your username is supposed to be capital letters. If the logon is entered incorrectly, the box reappears with the message The credentials provided were invalid. You ll be presented with another opportunity to log in. Check your ISP connection and once it s established, click OK on the Aventail VPN Connection pop-up box. If your Internet Service Provider (ISP) connection is not established first you will not be able to complete the logon. 9ġ0 Troubleshooting the Aventail VPN Connection unable to logon. To close your Aventail VPN Connect tunnel, right click on the Aventail Connect icon in your taskbar notification tray and click disconnect. These are the default settings for your connection into Aventail. If you RIGHT click on the Aventail Connect icon, and then click Properties you will be able to see how the host name and login group have already been prefilled in for you. A simple test of your connection would be to access our Intranet web page, You can also start your Lotus Notes or BlueZone client, and connect with those to do your work. It looks like a knight in armor, and in the example below, is the first icon on the left side of the example. After successful login, the Aventail Connect icon minimizes to the bottom right corner of your screen, into the taskbar notification tray.
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Your password must contain at least one number and one letter. Password resets will occur every 45 days, with 5 days notice. After logging in, you may be presented with a prompt to change your password. The smart tunnel client authenticates to an LDAP server that requires password aging. Aventail Client Installation instructions: Bring up a browser, and type the address: (note: the s in https is crucial.) 2ĩ logon will not have your Username correct, so overlay it with your LDAP/Aventail user code, then enter your Password and click Connect. The device reboots, login, and uninstall the SSL VPN. Down arrow to Last Known Good Configuration (your most recent settings that worked), and press Enter. To recover from it, immediately after logging in to the device start pressing the F8 key repeatedly until you come up in the Safe Mode Choice Screen. If you ve never seen the blue screen of death, it s a blue screen that starts off with text like A problem has been detected and windows has been shut down to prevent damage to your computer. Reboot, and continue with instructions below.
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After the list populates, locate the software and highlight, then click Remove. To uninstall an SSL VPN client, Click Start, Click Settings, Click Control Panel, Click Add/Remove Programs.
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Failure to do so may result in the blue screen of death. If you have another SSL VPN installed, you ll need to uninstall it and reboot prior to continuing. Bypass Installation Prior to installing Aventail, we need to make SURE you do not have another SSL VPN client installed on your device. Please bypass the installation instructions below by clicking bypass installation.
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If your desktop has the following icon on it, then you already have the client installed. This document provides installation instructions as well as troubleshooting information. The SSL VPN tunnel is referred to as Av Connect.
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SonicWall Mobile Connect is a free app, but requires a concurrent user license on one of the following SonicWall solutions in order to function properly: The client provides anytime, anywhere access to critical applications such as email, virtual desktop sessions and other macOS applications.
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What does SonicWall Mobile Connect do? SonicWall Mobile Connect™ provides users full network-level access to corporate and academic resources over encrypted SSL VPN connections.